Privacy Policy Statement
The main provisions of the Personal Data (Privacy) Ordinance (the "Ordinance") came into force on 20 December 1996. Statement sets out the obligations and policies of eSol Limited (the "Company") under the Ordinance.
Personal Data
The Company keeps personal details of its customers on file such as names, addresses, telephone numbers and information relating our services, together with other information which may be necessary for the provision of the Company's services.
Purpose
The purposes for which data may be used include:
(i) the daily operation of the Company's services and processing applications or requests relating to the Company's products, facilities and services
(iii) providing after-sales and maintenance services
(iii) conducting customer, product, facility and service surveys
(iv) handling customer complaints and enquiries
(v) any other directly related matters
Without such data, the Company may not be able to provide services to its customers.
Transfer of Personal Data
Personal data of customers held by the Company will be kept confidential but the Company may provide such information to the following persons (whether within or outside Hong Kong) except that the Company has no current intention to transfer customer data to another person for it to use in our service:
(i) subsidiaries and associated companies of the Company (the Company and all its subsidiaries and associated companies collectively called the "Group")
(ii) any agent, contractor or third party service provider who provides services to the Group in connection with the operation of the Company's business
(iii) any person to whom any Group member is under an obligation or is otherwise expected to make disclosure according to any law, regulations, codes of conduct or guidelines applicable to any Group member
(iv) any person who owes a duty of confidentiality to any Group member (e.g. professional advisers of the Group).
Retention of Personal Data
The Company keeps personal data for such period that is necessary for the fulfillment of the purposes for which the data was collected or as required or permitted by applicable laws.
Security
The Company takes all reasonably practical measures to protect personal data, whether stored physically or electronically, and prevent unauthorized or accidental access, processing, erasure, loss or use (including transfer). Personal data is stored under lock, encrypted or password-protected as necessary. When the Company engages a data processor to process personal data on its behalf, contractual or other means are adopted to prevent unauthorized or accidental access, processing, erasure, loss or use (including transfer) of the data transferred to the data processor.
(If there is any inconsistency or conflict between the English version and Chinese version of this Statement, the English version shall prevail.)
eSol Limited
Personal Data
The Company keeps personal details of its customers on file such as names, addresses, telephone numbers and information relating our services, together with other information which may be necessary for the provision of the Company's services.
Purpose
The purposes for which data may be used include:
(i) the daily operation of the Company's services and processing applications or requests relating to the Company's products, facilities and services
(iii) providing after-sales and maintenance services
(iii) conducting customer, product, facility and service surveys
(iv) handling customer complaints and enquiries
(v) any other directly related matters
Without such data, the Company may not be able to provide services to its customers.
Transfer of Personal Data
Personal data of customers held by the Company will be kept confidential but the Company may provide such information to the following persons (whether within or outside Hong Kong) except that the Company has no current intention to transfer customer data to another person for it to use in our service:
(i) subsidiaries and associated companies of the Company (the Company and all its subsidiaries and associated companies collectively called the "Group")
(ii) any agent, contractor or third party service provider who provides services to the Group in connection with the operation of the Company's business
(iii) any person to whom any Group member is under an obligation or is otherwise expected to make disclosure according to any law, regulations, codes of conduct or guidelines applicable to any Group member
(iv) any person who owes a duty of confidentiality to any Group member (e.g. professional advisers of the Group).
Retention of Personal Data
The Company keeps personal data for such period that is necessary for the fulfillment of the purposes for which the data was collected or as required or permitted by applicable laws.
Security
The Company takes all reasonably practical measures to protect personal data, whether stored physically or electronically, and prevent unauthorized or accidental access, processing, erasure, loss or use (including transfer). Personal data is stored under lock, encrypted or password-protected as necessary. When the Company engages a data processor to process personal data on its behalf, contractual or other means are adopted to prevent unauthorized or accidental access, processing, erasure, loss or use (including transfer) of the data transferred to the data processor.
(If there is any inconsistency or conflict between the English version and Chinese version of this Statement, the English version shall prevail.)
eSol Limited